Frequently Asked Questions (FAQ)
General
How long have you been in business?
We’ve been in business since 2014.
Are you insured?
Yes. We are fully insured.
Are your installers subcontracted or employees?
Owner and employees install all products.
Do you charge for in-home estimates?
No. All estimates are free.
Do you have a showroom?
No. We will come to your home or business and personally show all available products.
Do you have a minimum dollar amount to come out and perform installations?
No, there is no minimum amount.
My garage is a mess, do I have to move everything for your team to install?
We ask that items are moved away from the walls.
Can I purchase products from you and install on my own?
Yes, but this makes the warranty invalid.
Will you come and remove my storage items and reinstall in a new home?
Yes.
What makes your business different than the other garage enhancement companies?
We pride ourselves on timely, quality and professional customer service.
Garage Cabinets
What are your garage cabinets made of?
3/4″ and 1″ thick melamine.
Why are the garage cabinets mounted up off the floor?
They are installed this way for easy maintenance of garage floors.
Do all of your garage cabients have full backs?
Our Signature Series Garage Cabinets feature full backs and are the best quality garage cabinets available. The Classic Series Garage Cabinet is our economy line of cabinets that are backless and available in a more limited size and finish range.
Do you recommend full backs on garage cabinets?
Whatever meets your budget needs.
Do you provide custom sizes if needed on your garage cabinets?
Yes, on our Signature Series Garage Cabinets.
What about plugs and light switches, do they get covered up by the garage cabinets?
We try to design cabinets around all electrical switches and will cut out if necessary.
Are your garage cabinets made in North America?
Yes.
Garage Flooring
How soon can I get back into the garage once the garage floor coating is completed?
Within 24 hours
Does everything have to be out of the garage during the garage floor coating installation?
Floors must be clear.
My home is new, do my floors still need to be prepped, as I would like to save some money and not have it prepped?
Yes. Floors need to be prepped and cleaned to provide quality installation and warranty.
One of your competitors told me that it takes up to three days to do a garage floor.
Our installation typically only takes up to two days.
Do you cover the side walls with the garage floor coating?
Yes.
Does your garage floor coating cover the area outside the garage door where it meets the driveway?
It is evaluated and discussed with the homeowner.
What if I drop something and I damage the new garage floor coating?
This coating is very durable, but we will analyze and repair as needed.
How do you recommend we clean our new floor?
Light detergent and water.
Garage Shelving
What is the weight capacity of your garage shelving?
1000 lbs every four feet!
Do you recommend wired grid shelving or solid surface garage shelving?
We recommend the solid melamine materical for durability.
Will wall shelving interfere with our vehicles?
No. We personally evaluate and install around each homeowner’s area.
What if I need more hooks to hang items from the Monkey Bars System?
Please contact us and we will be glad to provide any additional accessories.
What is better, wall mounted garage shelving or overhead ceiling racks?
Both are very good. We will evaluate what we think works best based on homeowner’s needs.
Overhead Ceiling Racks
How are the overhead ceiling racks secured to the ceiling?
By 3″ lag bolts into ceiling joints.
How many connections are there to the ceiling per ceiling rack?
Typically 3.
How many joists is the overhead ceiling rack mounted on?
According to layout, no less than two.
How low can the overhead ceiling racks come down from the ceiling?
Evaluated depending on ceiling height.
Do your overhead rack platforms have a safety lip?
Yes.
Can your overhead ceiling racks be mounted to walls?
Yes.
If I want my overhead ceiling racks over my garage door, how much clearance do I need?
We recommend at least 18″.
Will the overhead racks bow in the middle with weight?
No.
How large can you make a single overhead storage rack?
4′ x 16′.
What if the ceiling joists are engineered joists?
Typically, joists are engineered for any additional weight.
PVC Slatwall
Is your slat wall similar to what retail stores use for displays?
No. Those are typically made of a wood material. We use hard plastic for durability.
Is the finish on the slat wall painted on?
No. The color is built into the material.
Does slat wall protect my garage walls?
Yes.
What do you do about the seams and cut edges on the slat wall?
Edges will be covered by trim and joints will be tightly fit.
Does the slat wall cover plugs, switches, electrical panels, etc.?
No. Those are cut out and trimmed to fit the panel.
What accessories fit your slat wall?
We have a wide variety of accessories that work with these panels.
Do you stock all slat wall colors?
We typically order as needed.
How is the slat wall mounted to the wall?
They are attached by 2 1/2″ screws.
